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Shipping, Warranty and Return

 Shipping

Shipping is free for all orders to any destination in the world.

US Shipping

USPS Priority Mail is used for all standard shipping to US destinations, and have a transit time of 3-5 business days, plus one day handling in order to package and pass our daily shipment to our logistic partner. Tracking number is available for this shipping method.

Canada Shipping

All shipment within Canada are shipped as Canada Post Expedited Parcel, and generally have a transit time of 3-7 business days, plus one day handling in order to package and pass our daily shipment to our logistic partner. Tracking number is available for this shipping method, and will be included in our item shipped notifications.

International Shipping

Shipping to the UK, the transit time is approximately 5-7 business days. All other international destinations can take up to 24 business days. Tracking numbers are not available for any international shipping locations.

 

 Lifetime Warranty

Blacksmith-Labs proudly guarantees the quality and durability of our products.  Items with defects in materials and workmanship will be replaced or repaired at the discretion of Blacksmith-Labs for the practical lifetime of the product.  Product damaged through wear and tear, misuse, or neglect may be repaired or replaced at a nominal charge.

 

 Return and Exchange

Blacksmith-Labs accepts returns and exchanges of unused products in their original packaging within 30 days, from the time you receive the item .  Customer is responsible for return shipping cost unless item is defective or wrong item was shipped. 

To request return or product exchange, please use the form below to contact us or email us at support@blacksmith-labs.com.